My resume

UX Writing and Content Design Experience

October 2024 - May 2026

July 2022 - October 2024

June 2021 - January 2022

2021 - 2022

Content Designer at Meta

Orchestrated content strategy and copy as the sole full-time CD on Facebook notifications
Designed LLM prompt strategies and content guidelines for user-facing content, meeting all launch targets for success metrics
Created several Claude skills using AI to streamline content generation and answer questions from cross-functional partners
Redesigned push opt-out messaging, meeting a half-year engagement goal with a single initiative
Spearheaded content design and IA simplification for Birthdays on Facebook, increasing engagement and improving page responsiveness
Authored platform-wide notification guidelines, creating a unified source of truth that reduced visual clutter
Brand voice ambassador for Discovery team

UX Writer at PowerSchool

Designed workflows, user journeys, and information architecture for PowerSchool’s flagship SIS and MyPowerHub products
Collaborated with UX Designers, UX Researchers, Product Managers, and Engineering
Created writing team’s first OpenAI Assistant to reduce time spent writing UI copy and answering questions about style guide
Organized 850+ PowerSchool SIS help pages
Created in-app guides and established best practices across organization
Conducted user research by presenting to customers and asking questions for feedback
Wrote customer communications for new features and releases
Analyzed results from research studies to draw conclusions and helped present findings
UX Champion award for contributions to PowerSchool UX team

Customer Education Intern at PowerSchool

Designed, wrote, updated, and edited instructional design materials and official courses
Compiled and wrote documentation for complex processes to streamline training
Wrote promotional materials like banners, videos, and outgoing emails in the official PowerSchool style
Assessed and resolved issues for customers and other team members while maintaining a positive environment

Lead Research Assistant/
Research Assistant at UC Santa Cruz

Spontaneous Communication Lab studying Human-Computer Interaction and Psycholinguistics
Robert Glushko Award for Outstanding Undergraduate Research in Cognitive Science

Education

2016 - 2018

University of California, Santa Cruz

B.S. in Cognitive Science: Human-Computer Interaction (HCI) and Artificial Intelligence (AI)

Magna cum laude, 2022 graduate
Robert Glushko Award for Outstanding Undergraduate Research in Cognitive Science
Lead Research Assistant in Spontaneous Communication Lab studying HCI and Psycholinguistics
Reading tutor for Psycholinguistics
Dining hall worker, Employee of the Quarter

Skills & Tools

UX Writing and Content Design
Human-Computer Interaction (HCI)
Artificial Intelligence (AI)
User-Centered Design
UX Design and Research
User Personas and Empathy
Information Architecture
Technical Writing
Data Analysis and Visualization
Software Development Lifecycle (SDLC)
Style Guide Implementation
Claude Code
Microsoft 365, Office
Slack, Zoom
Figma, Miro
Gainsight PX
Jira, Confluence
SPSS, Excel
Tableau

My resume

UX Writing and Content Design Experience

October 2024 - May 2026

July 2022 - October 2024

June 2021 - January 2022

2021 - 2022

Content Designer at Meta

Orchestrated content strategy and copy as the sole full-time CD on Facebook notifications

Designed LLM prompt strategies and content guidelines for user-facing content, meeting all launch targets for success metrics

Created several Claude skills using AI to streamline content generation and answer questions from cross-functional partners

Redesigned push opt-out messaging, meeting a half-year engagement goal with a single initiative

Spearheaded content design and IA simplification for Birthdays on Facebook, increasing engagement and improving page responsiveness

Authored platform-wide notification guidelines, creating a unified source of truth that reduced visual clutter

Brand voice ambassador for Discovery team

UX Writer at PowerSchool

Designed workflows, user journeys, and information architecture for PowerSchool’s flagship SIS and MyPowerHub products

Collaborated with UX Designers, UX Researchers, Product Managers, and Engineering

Created writing team’s first OpenAI Assistant to reduce time spent writing UI copy and answering questions about style guide

Organized 850+ PowerSchool SIS help pages

Created in-app guides and established best practices across organization

Conducted user research by presenting to customers and asking questions for feedback

Wrote customer communications for new features and releases

Analyzed results from research studies to draw conclusions and helped present findings

UX Champion award for contributions to PowerSchool UX team

Customer Education Intern at PowerSchool

Designed, wrote, updated, and edited instructional design materials and official courses

Compiled and wrote documentation for complex processes to streamline training

Wrote promotional materials like banners, videos, and outgoing emails in the official PowerSchool style

Assessed and resolved issues for customers and other team members while maintaining a positive environment

Lead Research Assistant/ Research Assistant at UC Santa Cruz

Spontaneous Communication Lab studying Human-Computer Interaction and Psycholinguistics

Robert Glushko Award for Outstanding Undergraduate Research in Cognitive Science

Education

2016 - 2018

University of California, Santa Cruz B.S. in Cognitive Science: Human-Computer Interaction (HCI) and Artificial Intelligence (AI)

Skills & Tools

Lead Research Assistant/
Research Assistant at UC Santa Cruz

University of California, Santa Cruz

B.S. in Cognitive Science: Human-Computer Interaction (HCI) and Artificial Intelligence (AI)